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Healthcare technology management, in your pocket

The BiomedRx App. Every device. Every record. One platform.

Troubleshoot any medical device with biomed AI, run automated electrical safety testing, follow OEM-specific PM procedures, pull manuals and schematics, file service reports with photos and video, get dispatched, and bill on-site — all from one app.

The BiomedRx App main menu with Ask Biomed AI, work orders, service reports, PM and safety testing
BMET lead training biomedical technicians on the BiomedRx App in a clinical engineering shop
$45/mo
Public membership
Free
Employees & network
24-Hour
BMET tech support
iOS + Android
Field-ready

What the BiomedRx App does

One platform for the four groups that keep medical equipment running.

Biomed AI equipment troubleshooting in the BiomedRx App at a patient monitor bedside

Biomed AI troubleshooting

Give the app the device and the symptom. Its biomed AI works the fault with you on any medical device, not just the models you service every day.

Electrical safety testing on an infusion pump captured automatically in the BiomedRx App

Automated electrical safety testing

Electrical safety testing is captured automatically, so the result lands in the device record instead of on a clipboard.

Electrosurgical unit preventive maintenance and safety testing logged in the BiomedRx App

PM procedures

OEM-specific preventive maintenance procedures, step by step, with the checks the schedule actually calls for.

Wiring schematics open in the BiomedRx App during a board-level ultrasound system repair

Manuals and schematics

Service manuals and schematics at the bench and in the field, without hunting through a cabinet or a vendor portal.

Bench repair of a medical device documented in a BiomedRx App service report

Service reports that write themselves

The online service report interface updates automatically through the app, with pictures and video when the job needs them.

Field service dispatch accepted in the BiomedRx App inside a hospital operating room

Dispatch and field service

Be dispatched and manage manufacturer field service calls from the BiomedRx Network, with the work order in your hand.

A look inside the BiomedRx App

The screens technicians, providers and manufacturers actually work in.

The BiomedRx App home dashboard with Ask Biomed AI, work orders, service reports, PM and safety testing, manuals and schematics, and 24/7 tech support
Home dashboard
Biomed AI equipment troubleshooting in the BiomedRx App working a defibrillator self-test error step by step
Biomed AI troubleshooting
Assigned, in-progress and scheduled work orders in the BiomedRx App with asset, department and due date
Work orders
A BiomedRx App service report with equipment details, work performed, test results, photos and video, and the client signature
Service report
Preventive maintenance and electrical safety testing in the BiomedRx App showing ground resistance and leakage current results
PM and safety testing
Service manuals, operator manuals, wiring schematics and PM procedures in the BiomedRx App equipment library
Manuals and schematics
A field service dispatch in the BiomedRx App with route map, priority, technician, service location and estimated time
Field service dispatch
24/7 tech support in the BiomedRx App connecting to senior BMETs and field service engineers on the BiomedRx network
24/7 tech support
Medical equipment inventory in the BiomedRx App organised by patient monitoring, defibrillators, ventilators and imaging
Equipment inventory
Career and network opportunities in the BiomedRx App with employment openings, affiliate HTM companies and service network membership
Careers and network

Screens from the BiomedRx App for iOS and Android.

Built for four groups at once

Medical equipment service breaks down when the technician, the hospital, the manufacturer and the service network all keep separate records. The BiomedRx App closes that gap. A technician documents the job once; the healthcare provider sees the work order status; the manufacturer sees the field service call it dispatched; and the invoice moves without a second round of data entry.

Public users purchase a membership for $45 per month. BiomedRx employees, affiliates and members of the BiomedRx service network have free access, with the full AI feature set for troubleshooting, record keeping, automated electrical safety testing, PM procedures, manuals and schematics, and logistics.

BiomedRx is a veteran-owned healthcare technology management company. The app is built by people who do the work — biomedical equipment technicians who have spent their careers on hospital floors, in depots and in the field.

  • Public users — membership, biomed AI, project previews, employment and network applications, and 24-hour support
  • Employees, affiliates and network members — free access and the complete feature set
  • Healthcare providers — service requests, contracts, history, work order status, in-app payment
  • Medical device manufacturers — service requests, contracts, history, work order status, in-app payment
Biomedical equipment technicians reviewing the BiomedRx App home dashboard on a tablet in a hospital biomed shop
Electrical safety testing on an infusion pump captured automatically in the BiomedRx App

What you can do in the BiomedRx App

Four groups, one platform. Membership is $45 per month for public users; BiomedRx employees, affiliates and service network members have free access.

Public users

$45 per month

Anyone can hold a BiomedRx App membership — an independent technician, an in-house biomed who wants a second opinion at two in the morning, a shop owner weighing whether to join a larger network, or a candidate who wants to work in healthcare technology management. A membership is the front door to BiomedRx, and it opens the same biomed AI the network's own technicians carry into hospitals.

Purchase a membership for $45 per month
Billed monthly. There is no equipment purchase, no per-seat licence to negotiate and no annual commitment standing between you and the tools you need on a Tuesday afternoon.
Use the app's biomed AI to troubleshoot any medical device
Give the app the device and the symptom, and the biomed AI works the fault with you — on any medical device, not only the models you service every week. It is built for the call you did not plan for: an unfamiliar model, an intermittent alarm, an error code with no manual in the room.
Get first-hand knowledge of upcoming BiomedRx projects
Members see BiomedRx projects as they are coming rather than reading about them afterwards, which matters if you are deciding where to position a shop, what to staff for, or whether to bid.
Apply for employment with BiomedRx or one of its affiliate HTM companies
Employment applications to BiomedRx and to its affiliate healthcare technology management companies are made through the app, so your background and certifications reach the people doing the hiring.
Apply for membership in the BiomedRx service network, as an independent service organization
An ISO applies through the app to join the BiomedRx International Service Network. Acceptance changes the relationship: access becomes free and the app becomes the tool you use to take dispatched work.
Have 24-hour tech support, through our network of BMET users
Support is answered by working biomedical equipment technicians on the BiomedRx network, at any hour, because equipment does not fail on a schedule.

BiomedRx employees, affiliates and network members

Free access

Once you work for BiomedRx, for an affiliate healthcare technology management company, or as an accepted member of the BiomedRx service network, the app stops being a subscription and becomes the tool of the trade. Access is free and the feature set is complete — the app carries the job from the moment it is dispatched to the moment you are paid for it.

Have free access to the BiomedRx app
No membership charge from the point of hire or acceptance. Access follows the person, not a workstation, because biomedical work does not happen at a desk.
Use all of the app's AI features
Troubleshooting, record keeping, automated electrical safety testing, PM procedures, manuals and schematics, and logistics — the full set, not a limited tier. Electrical safety testing is captured automatically, so the result lands in the device record instead of on a clipboard, and PM procedures are OEM-specific rather than generic.
Have the online service report interface updated automatically through the app, with pictures and video when needed
You document the job once, on site. The client's online service report updates itself from that — including photographs and video where a finding needs to be seen rather than described. Nothing is retyped and nothing waits for the drive back.
Be dispatched and manage manufacturer field service calls from the BiomedRx Network
Manufacturer field service calls come to you through the BiomedRx Network with the work order already in your hand — facility, equipment, priority and route — and you manage the call to close from the same screen.
Bill clients on-site
The invoice comes off the documented work before you leave the building, so billing is not a second round of data entry against a memory of what happened.
Receive payroll and/or service reimbursement
Employees are paid and network members are reimbursed from the same record of the work, which is why documenting it once is enough.

Healthcare providers

Hospitals, clinics, surgery centers and laboratories

For a hospital, a clinic, a surgery center or a laboratory, the app is how you ask for work and how you follow it. You are not waiting on a phone call for status, and you are not chasing paperwork to prove a device was serviced — the record builds itself as the work happens, and it is there when a surveyor asks.

Submit service requests
Raise a request against the device that is down, from the floor, without a phone tree.
Initiate service contract agreements
Move from one-off calls to a contracted relationship in the app, covering the equipment and the schedule your facility actually runs.
View service history and work order status through the app and through our online interface
Every visit, result and signature stays with the device. You can see where an open job stands, and you can pull the history of a device years later without opening a filing cabinet.
Pay invoices through the app
Settle against work you can already see documented, so the invoice and the evidence for it are the same record.

Medical device manufacturers

OEMs and their field service organizations

For a medical device manufacturer, the app is nationwide field coverage without building a field organization. Calls are dispatched into the BiomedRx Network, and every technician who arrives works from the same procedures and returns the same evidence standard — which is what makes third-party coverage dependable enough to put your name behind.

Submit service requests
Raise a field service call anywhere the network reaches, without flying an engineer to it.
Initiate service contract agreements
Put coverage on contract — by product line, by region, or by the install base you need supported.
View service history and work order status through the app and through our online interface
See what was found in the field on your equipment, by serial number, with the photographs and results attached. That record is worth as much to engineering as it is to service.
Pay invoices through the app
Settle completed calls against the documentation they produced.
The BiomedRx App main menu with Ask Biomed AI, work orders, service reports, PM and safety testing

Choose your path

The same platform, pointed at what you need from it.

BMET career and service network opportunities shown in the BiomedRx App

Independent service organizations

Apply for membership in the BiomedRx service network and take dispatched work.

Healthcare technology management team using the BiomedRx App to hand off a work order in a hospital corridor

Healthcare providers

Submit service requests, initiate contracts, view history and work order status, and pay invoices through the app.

Field service dispatch assignment accepted in the BiomedRx App at a medical equipment service van

Medical device manufacturers

Extend field service coverage nationwide without building a field organization.

Frequently asked questions

How much does the BiomedRx App cost?

Public users purchase a membership for $45 per month. BiomedRx employees, affiliates and members of the BiomedRx service network have free access.

What can the biomed AI troubleshoot?

The app's biomed AI is built to help troubleshoot any medical device. You give it the device and the symptom and it works the problem with you.

Is there support outside business hours?

Yes. Members have 24-hour tech support through the BiomedRx network of BMET users.

Can I apply for work through the app?

Yes. You can apply for employment with BiomedRx or one of its affiliate HTM companies, and independent service organizations can apply to join the BiomedRx service network.

Do providers and manufacturers pay invoices in the app?

Yes. Both can view service history and work order status and pay invoices through the app and the online interface.

Are service reports updated automatically?

Yes. The online service report interface is updated automatically through the app, with pictures and video when needed.

Now on Google Play

Install the BiomedRx App

Biomed AI troubleshooting, automated electrical safety testing, OEM PM procedures, manuals and schematics, service reports and dispatch — on the phone or tablet you already carry.

QR code linking to the BiomedRx App on Google Play
Scan to install

Get the BiomedRx App

Start a $45/month membership, or talk to us about employee, affiliate and service-network access.

(424) 204-2382 · info@biomedrx.app · Get it on Google Play