Healthcare technology management, in your pocket

The BiomedRx App. Every device. Every record. One platform.

Troubleshoot any medical device with biomed AI, run automated electrical safety testing, follow OEM-specific PM procedures, pull manuals and schematics, file service reports with photos and video, get dispatched, and bill on-site — all from one app.

BiomedRx biomedical equipment technician in the field using the BiomedRx App
Bench calibration logged through the BiomedRx App in a biomedical repair shop
$45/mo
Public membership
Free
Employees & network
24-Hour
BMET tech support
iOS + Android
Field-ready

What the BiomedRx App does

One platform for the four groups that keep medical equipment running.

Biomedical equipment technician using BiomedRx App AI to troubleshoot a medical device

Biomed AI troubleshooting

Give the app the device and the symptom. Its biomed AI works the fault with you on any medical device, not just the models you service every day.

Automated electrical safety testing performed with the BiomedRx App

Automated electrical safety testing

Electrical safety testing is captured automatically, so the result lands in the device record instead of on a clipboard.

Technician following BiomedRx App preventive maintenance procedures

PM procedures

OEM-specific preventive maintenance procedures, step by step, with the checks the schedule actually calls for.

Service manuals and schematics accessed in the BiomedRx App

Manuals and schematics

Service manuals and schematics at the bench and in the field, without hunting through a cabinet or a vendor portal.

Online service report updated automatically from the BiomedRx App

Service reports that write themselves

The online service report interface updates automatically through the app, with pictures and video when the job needs them.

Field service call dispatched from the BiomedRx Network

Dispatch and field service

Be dispatched and manage manufacturer field service calls from the BiomedRx Network, with the work order in your hand.

Built for four groups at once

Medical equipment service breaks down when the technician, the hospital, the manufacturer and the service network all keep separate records. The BiomedRx App closes that gap. A technician documents the job once; the healthcare provider sees the work order status; the manufacturer sees the field service call it dispatched; and the invoice moves without a second round of data entry.

Public users purchase a membership for $45 per month. BiomedRx employees, affiliates and members of the BiomedRx service network have free access, with the full AI feature set for troubleshooting, record keeping, automated electrical safety testing, PM procedures, manuals and schematics, and logistics.

BiomedRx is a veteran-owned healthcare technology management company. The app is built by people who do the work — biomedical equipment technicians who have spent their careers on hospital floors, in depots and in the field.

Clinical laboratory analyzer service tracked in the BiomedRx App

Choose your path

The same platform, pointed at what you need from it.

Independent service organization joining the BiomedRx Service Network

Independent service organizations

Apply for membership in the BiomedRx service network and take dispatched work.

Healthcare provider submitting a service request in the BiomedRx App

Healthcare providers

Submit service requests, initiate contracts, view history and work order status, and pay invoices through the app.

Medical device manufacturer initiating a service contract with BiomedRx

Medical device manufacturers

Extend field service coverage nationwide without building a field organization.

Frequently asked questions

How much does the BiomedRx App cost?

Public users purchase a membership for $45 per month. BiomedRx employees, affiliates and members of the BiomedRx service network have free access.

What can the biomed AI troubleshoot?

The app's biomed AI is built to help troubleshoot any medical device. You give it the device and the symptom and it works the problem with you.

Is there support outside business hours?

Yes. Members have 24-hour tech support through the BiomedRx network of BMET users.

Can I apply for work through the app?

Yes. You can apply for employment with BiomedRx or one of its affiliate HTM companies, and independent service organizations can apply to join the BiomedRx service network.

Do providers and manufacturers pay invoices in the app?

Yes. Both can view service history and work order status and pay invoices through the app and the online interface.

Are service reports updated automatically?

Yes. The online service report interface is updated automatically through the app, with pictures and video when needed.

Operating room surgical light inspection scheduled through the BiomedRx App

Get the BiomedRx App

Start a $45/month membership, or talk to us about employee, affiliate and service-network access.

(800) 404-6053 · info@biomedrx.com