If you work for BiomedRx, work with BiomedRx, or belong to the BiomedRx service network, the app is free — and it is the full feature set, not a preview.
Everything the app does for the people doing the work.
Work any fault on any medical device with the app's biomed AI beside you.
Every job documented once, in a form that holds up to a survey.
Run the test, capture the result, attach it to the device record automatically.
OEM-specific preventive maintenance procedures with the right steps and times.
The documentation you need, at the device, when you need it.
Parts, shipping and depot movement tracked alongside the work order.
Troubleshooting, testing, documentation and dispatch, in the order a service day actually runs.
The reporting problem in healthcare technology management is not that technicians will not document — it is that documentation happens twice. Once at the device, and again at a desk hours later, from memory.
In the BiomedRx App the online service report interface is updated automatically, with pictures and video when needed. The evidence is captured where the work happened rather than reconstructed afterward.
Manufacturer field service calls are dispatched and managed from the BiomedRx Network, so the assignment, the device history, the procedure and the report live in one place. When the job is done you bill the client on-site, and payroll or service reimbursement follows from the same record.
Employees, affiliates and service network members do not pay for the app.
A service network is only worth belonging to if the work is portable. If every member documents differently, a hospital cannot compare two visits and a manufacturer cannot rely on the record.
The BiomedRx App exists partly to remove that variance. PM procedures are OEM-specific rather than generic. Electrical safety testing is automated, so the result is captured rather than transcribed. Manuals and schematics come from the app rather than from whatever the technician happened to bring. The online service report updates automatically, with photographs and video where a finding needs to be seen rather than described.
That consistency is what lets the network take manufacturer field service calls at all. Dispatch is only dependable when the technician who arrives is working from the same procedures and the same reporting interface as every other member.
BiomedRx technicians are not limited to a single class of device or a single kind of visit. The work spans preventive maintenance, repair, calibration and testing, electrical safety, equipment upgrades and installation, field and depot service, dialysis machines and RO systems, medical imaging, and isolated power system and line-isolation-monitor testing and recertification.
That range is exactly why the app matters. No technician carries every OEM procedure and every schematic in their head, and the ones who try are slower and less accurate than the ones who look it up. Pulling the correct procedure for the specific device in front of you is not a shortcut; it is the difference between a documented service event and a plausible guess.
Automated electrical safety testing removes the most error-prone step in the whole visit, which is transcription. Photographs and video attach evidence to findings that are difficult to describe in a sentence. On-site billing closes the visit while you are still standing in the department, and reimbursement follows the same record.
