For employees, affiliates and network members

Free access. The whole toolkit.

If you work for BiomedRx, work with BiomedRx, or belong to the BiomedRx service network, the app is free — and it is the full feature set, not a preview.

BiomedRx Network technician on a service call using the BiomedRx App
Bench calibration logged through the BiomedRx App in a biomedical repair shop
Free
Employees & network
Auto
Service reports
On-site
Client billing
Dispatch
From the Network

The full AI feature set

Everything the app does for the people doing the work.

Biomedical equipment technician using BiomedRx App AI to troubleshoot a medical device

AI troubleshooting

Work any fault on any medical device with the app's biomed AI beside you.

Equipment service records kept in the BiomedRx App

Record keeping

Every job documented once, in a form that holds up to a survey.

Automated electrical safety testing performed with the BiomedRx App

Automated electrical safety testing

Run the test, capture the result, attach it to the device record automatically.

Technician following BiomedRx App preventive maintenance procedures

PM procedures

OEM-specific preventive maintenance procedures with the right steps and times.

Service manuals and schematics accessed in the BiomedRx App

Manuals and schematics

The documentation you need, at the device, when you need it.

Parts and logistics coordinated in the BiomedRx App

Logistics

Parts, shipping and depot movement tracked alongside the work order.

Laboratory instrument calibration logged in the BiomedRx App

What changes on a normal service day

The reporting problem in healthcare technology management is not that technicians will not document — it is that documentation happens twice. Once at the device, and again at a desk hours later, from memory.

In the BiomedRx App the online service report interface is updated automatically, with pictures and video when needed. The evidence is captured where the work happened rather than reconstructed afterward.

Manufacturer field service calls are dispatched and managed from the BiomedRx Network, so the assignment, the device history, the procedure and the report live in one place. When the job is done you bill the client on-site, and payroll or service reimbursement follows from the same record.

Request your access

Employees, affiliates and service network members do not pay for the app.

(800) 404-6053 · info@biomedrx.com

Ophthalmic equipment service recorded in the BiomedRx App

One documentation standard across the network

A service network is only worth belonging to if the work is portable. If every member documents differently, a hospital cannot compare two visits and a manufacturer cannot rely on the record.

The BiomedRx App exists partly to remove that variance. PM procedures are OEM-specific rather than generic. Electrical safety testing is automated, so the result is captured rather than transcribed. Manuals and schematics come from the app rather than from whatever the technician happened to bring. The online service report updates automatically, with photographs and video where a finding needs to be seen rather than described.

That consistency is what lets the network take manufacturer field service calls at all. Dispatch is only dependable when the technician who arrives is working from the same procedures and the same reporting interface as every other member.